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Payment & Refund Policy

This Payment & Refund Policy governs payment processing, billing terms, and refund conditions for all services provided through STech Local.

Accepted Payment Methods

We accept the following secure payment methods:

  • Credit & Debit Cards (Visa, MasterCard, Rupay, etc.)
  • UPI (India)
  • Net Banking (India)
  • Razorpay, Stripe, or PayPal (for international payments)

You authorise us to store and charge your selected payment method for subscription renewals and any authorized charges.

Payment Terms

  • Payments are due in advance at the beginning of each billing cycle.
  • If payment fails (due to expired card, insufficient funds, etc.), you will receive a 3-day grace period. After this, services may be suspended or downgraded.
  • All prices are listed in INR (₹)

Invoices & Receipts

  • A detailed tax invoice (with GST, if applicable) is sent to your registered email after each successful transaction.
  • All previous invoices are also accessible from your account dashboard.

Refund Policy

We want you to be satisfied, but due to the nature of digital services, we follow a limited refund policy.

a) General Rule

We do not offer refunds for partial use, mid-cycle cancellations, or unused services once the subscription term begins.

b) Eligible Refunds

We may issue a full or partial refund if:

  • A technical issue on our end prevents you from using the service for more than 7 consecutive days, and it remains unresolved despite notice.
  • You were mistakenly charged due to billing system errors.

All refund decisions are subject to verification and at the sole discretion of the Company.

c) Trial-Related Refunds

If you are charged at the end of a free trial and contact us within 48 hours, we may issue a refund—provided you did not actively use paid features.

Disputed Charges

If you believe there is an error in billing:

We will review and respond to disputes within 3–5 business days.

No Chargebacks

You agree not to initiate chargebacks without first contacting us for resolution. Unauthorized chargebacks may result in account termination.

Changes to Policy

We may update these policies from time to time. Continued use of our services after changes constitutes acceptance of the revised terms.

Contact Us

Email: support@stechlocal.com